Returns & Exchanges

At Online For Equine, we want you and your horse to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Please ensure that all equestrian gear and clothing are free from horse hair and dirt to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and download your unique return authorization form.

• 2.
  Prepare the Package

  Carefully pack your items with all original tags attached and include the completed return form inside the parcel to ensure fast processing.

• 3.
  Ship to Our Warehouse

  Send your package via a tracked courier service to our returns department; we recommend retaining your proof of postage until the refund is confirmed.

• 4.
  Receive Your Refund

  Once our team inspects the returned equestrian goods, we will issue a refund to your original payment method within 5 to 7 business days.